Active Incident

Updated a few seconds ago

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GridPoint Intelligence Platform Degraded ServiceOperational

Incident Status

Operational

Components

GridPoint Energy Manager, GridPoint.com, GridPoint Advanced Reporting, GridPoint Intelligence

Locations

GridPoint Services


October 31, 2024 6:36PM EDT
October 31, 2024 10:36PM UTC
[Monitoring] We identified the issue impacting Services for the GridPoint Intelligence Platform and applied a correction. Services are available again and we are continuing to monitor our systems and services.

October 31, 2024 6:24PM EDT
October 31, 2024 10:24PM UTC
[Investigating] We are investigating a degradation in service on the GridPoint Intelligence Platform at this time.

October 30, 2024 10:15PM EDT
October 31, 2024 2:15AM UTC
[Monitoring] We have applied changes to the GridPoint Intelligence Platform. At this time GridPoint Intelligence services are available and operating normally. We will be continuing to monitor the environment.

October 30, 2024 3:25PM EDT
October 30, 2024 7:25PM UTC
[Investigating] We are continuing to investigate and monitor the degraded service issue with GridPoint Intelligence Platform.

October 30, 2024 10:26AM EDT
October 30, 2024 2:26PM UTC
[Investigating] We are investigating a issue with Degraded Service. We will provide an update within the next 2 hours.

GridPoint Energy Manager




Operational

GridPoint.com




Operational

GridPoint Advanced Reporting




Operational

GridPoint Intelligence




Operational

0

Upcoming Maintenances

0

Incidents Last 30 Days

3

Maintenances Last 30 Days

External Services

Amazon Web Services

Confluent Cloud

Datadog

MS Office365

Salesforce

Snowflake

History (Last 30 days)

GridPoint Intelligence Platform Release Announcement Application v1.11.11 & Infrastructure v1.6.13Planned Maintenance

Description

Changes: - Service Improvements & Bug Fixes


Components

GridPoint Intelligence


Locations

GridPoint Services


Schedule

January 3, 2025 12:40PM - January 3, 2025 2:40PM EST
January 3, 2025 5:40PM - January 3, 2025 7:40PM UTC


January 3, 2025 1:40PM EST
January 3, 2025 6:40PM UTC
[Update] Deployment has completed Changes: - Service Improvements & Bug Fixes

January 3, 2025 12:40PM EST
January 3, 2025 5:40PM UTC
[Update] Deployment has begun Changes: - Service Improvements & Bug Fixes
GridPoint Intelligence Platform Release Announcement Application v1.11.9Planned Maintenance

Description

Changes: - Service Improvements & Bug Fixes


Components

GridPoint Intelligence


Locations

GridPoint Services


Schedule

December 19, 2024 2:28PM - December 19, 2024 3:28PM EST
December 19, 2024 7:28PM - December 19, 2024 8:28PM UTC


December 19, 2024 2:41PM EST
December 19, 2024 7:41PM UTC
[Update] Deployment has completed Changes: - Service Improvements & Bug Fixes

December 19, 2024 2:30PM EST
December 19, 2024 7:30PM UTC
[Update] Changes: - Service Improvements & Bug Fixes
GridPoint Intelligence Platform Release Announcement Application v1.11.8 and Infrastructure v 1.6.11Planned Maintenance

Description

Changes: - Service Improvements & Bug Fixes


Components

GridPoint Intelligence


Locations

GridPoint Services


Schedule

December 16, 2024 8:00PM - December 16, 2024 10:00PM EST
December 17, 2024 1:00AM - December 17, 2024 3:00AM UTC


December 16, 2024 9:02PM EST
December 17, 2024 2:02AM UTC
[Update] Deployment has completed Changes: - Service Improvements & Bug Fixes

December 16, 2024 8:01PM EST
December 17, 2024 1:01AM UTC
[Update] Deployment has begun Changes: - Service Improvements & Bug Fixes